Maker Terms & Conditions
Handmade Arcade’s 2024 Holiday Market is a juried event. Therefore, makers who fulfill Handmade Arcade’s application requirements and are juried and accepted into Handmade Arcade will thereafter be known as “Accepted Makers.”
Payment of Booth Fees:
Accepted Makers must pay booth fees and any additional required fees by Friday, September 13, 2024 at 11:59 PM (EST). No exceptions.
If payment is not received by this September 13 deadline, Accepted Makers forfeit their booth at Handmade Arcade’s Holiday Market to a waitlisted applicant.
Cancellations:
Accepted Makers who cannot participate in the Holiday Market must notify Handmade Arcade’s Executive Director as soon as possible.
If Accepted Makers have paid for their booth and then find they cannot participate, they must notify Handmade Arcade’s Executive Director by the cancellation deadline of October 1, 2024 at 11:59 PM (EST).
No matter the reason, any refund requests made after this October 1 cancellation deadline cannot be made. This includes refunds for extra fees such as electricity, expanded booths, table and chair rentals from the Convention Center, etc.)
Market & Promotions:
Accepted Makers consent to handmade Arcade using the images provided in their application, from their website, or social media accounts for marketing purposes. Accepted Makers will be tagged when possible.
Accepted Makers consent to being photographed and recorded at the Holiday Market for Handmade Arcade publicity and promotion purposes.
Accepted Makers, Sponsors, Youth Maker Accelerator participants, and Hands-on Handmade Activity Area participants may not sell merchandise containing the words “Handmade Arcade” or “Handmade Arcade: The Cutting Edge of Craft” or depicting Handmade Arcade or Handmade Arcade logos, graphics, slogans or signage without the permission of Handmade Arcade’s Executive Director.
Accepted Makers who change their business or personal name, website, contact information, or any other information submitted in the Handmade Arcade application must contact Handmade Arcade with updated information no later than 10 days prior to the date of the event.
Accepted Makers agree to setting up or updating their website page for the Virtual Catalog.
Participation in the Virtual Catalog may result in traffic to or sales from the Accepted Makers, but Accepted Makers are solely responsible for managing their e-commerce sales, inquiries, product shipping, returns, and refunds.
In-Person Market Terms:
Handmade Arcade and Handmade Arcade representatives and agents make no guarantees of any sort to Accepted Makers, including promises of Accepted Makers’ profits, sales, business, promotion, or advertisement opportunities.
Accepted Makers may only sell, promote, or display original work as shown or described in their Handmade Arcade application.
Accepted Makers are assigned a specific load-in time for the event and detailed instructions for this procedure. To facilitate the load-in of multiple vendors, these instructions must be adhered to explicitly.
Accepted Makers will be assigned a booth space prior to the event date. It is the responsibility of the vendor to review the event map and request changes before the specified date. Handmade Arcade will review requested changes and may accept or reject the requested changes at its sole discretion.
Accepted Makers MUST comply with the parameters of their vendor space, including but not limited to the placement of tables, chairs, racks, signs, shelves, and personnel.
Accepted Makers must remain fully set up in their space until the close of Handmade Arcade on December 7, 2024 at 6:00 PM.
Accepted Makers are responsible for the cleanup of their space following the event.
Accepted Makers will pack their displays and products and vacate their space and the David L. Lawrence Convention Center (DLCC) no later than 90 minutes after event doors close at 6 PM.
Music of any sort is prohibited.
Helium balloons are prohibited in the David L. Lawrence Convention Center.
Customer service matters are the sole responsibility of the Accepted Maker. Any reports to Handmade Arcade about a negative customer service experience may impact a maker’s chance of participating in future Handmade Arcade events.
Accepted Makers are expected to sell handmade, hand-crafted products or represent the maker’s personal creation. Mass-produced merchandise is prohibited at all Handmade Arcade events.
Accepted Makers agree to reflect Handmade Arcade’s core values of anti-racism, collaboration, equity, financial sustainability, and transparency.
Indemnification & Liability:
Accepted Makers agree to accept full responsibility for any property damage or bodily injury in any way caused by the Accepted Maker, Accepted Maker family members, employees, or guests during event setup, breakdown, or event hours. Accepted Maker responsibility includes payment of all damages.
The Accepted Maker will indemnify, defend and hold harmless Handmade Arcade, its directors, officers, employees, agents, representatives, successors, assigns from and against all liabilities, expenses, suits, claims, actions, demands, judgments, settlements, costs, losses, fines, and penalties, including but not limited to attorney fees, costs, and expenses of litigation, that arise out of or are related to the aforementioned property damage or bodily injury.
Additionally, Handmade Arcade disclaims all liability for any bodily injury or property damage to Accepted Makers as a result of any negligence, gross negligence, or willful misconduct caused by the David L. Lawrence Convention Center and/or any DLCC employees and/or agents.
Handmade Arcade and Handmade Arcade representatives and agents shall not be responsible for or liable to Accepted Makers for any loss or damage that may occur to Accepted Makers or Accepted Makers’ property from any source or any cause whatsoever.
Accepted Makers are solely responsible for collecting and paying their taxes (all applicable city, county, state, and federal sales and other taxes), licenses, personal and business liabilities, and maintaining appropriate insurances in amounts commensurate with the liabilities presented.
Accepted Makers will indemnify, defend, and hold harmless Handmade Arcade from any claim of unpaid taxes.
I have read and understood the Handmade Arcade Terms and Conditions. I agree that violation of any of these policies, before or during the event, gives Handmade Arcade the right to rescind the Accepted Maker’s booth space for the event or remove the Accepted Maker during the event without refund of the booth fee or any additional fees. Violations of these policies will be documented, shared with the Accepted Maker, and kept on file. Policy violations may prevent an Accepted Maker from being accepted into a future market.